Privacy Policy

1. Who we are

This Privacy Policy applies to the AgentCrew website and related purchase or support communications. If you have questions, write to privacy@agentcrew.team.

2. Information we collect

We collect only what we need to run the site, complete a purchase, and support you.

• Account and checkout details you provide, such as name, email address, and billing country.
• Payment information handled by our payment processor. We do not store full card numbers.
• Technical data such as browser type, device, approximate location derived from IP, and pages viewed.
• Preferences stored on your device, including theme setting in local storage.
• Messages you send us for support, refunds, or legal requests.

3. How we use information

We use this information to deliver the Product, process payments and refunds, respond to you, keep the site secure, understand which pages are used, and meet legal obligations. We do not sell your personal information.

4. Legal bases

Where data-protection law requires a legal basis, we rely on: performance of a contract (to deliver what you bought); legitimate interests (to operate and secure the site); consent (where we ask for it, such as non-essential cookies); and legal obligation (tax and accounting records).

5. Who we share with

We share information with service providers who help us operate, for example payment processors, email delivery, and hosting. They may only use it to provide their service to us. We may also disclose information if required by law or to protect rights, safety, or the Product.

6. Cookies and local storage

The site uses essential storage to remember your theme and keep the service working. If we use analytics or marketing cookies, we will only do so where permitted, and we will update this policy. You can control cookies in your browser. Blocking some cookies may affect how the site looks or remembers settings.

7. Retention

We keep purchase and tax records for as long as the law requires. Support emails are kept long enough to resolve your request and for a reasonable follow-up period. Theme preferences stay on your device until you clear them.

8. International transfers

Our providers may process data in other countries. Where required, we use appropriate safeguards such as standard contractual clauses or an adequacy decision.

9. Your rights

Depending on where you live, you may have the right to access, correct, delete, or export your personal information, to object to or restrict certain processing, and to withdraw consent. You may also lodge a complaint with your local supervisory authority. To make a request, email privacy@agentcrew.team. We may need to verify your identity.

10. Children

AgentCrew is intended for adults and professional use. We do not knowingly collect personal information from children under 16. If you believe we have, contact us and we will delete it.

11. Changes

We may update this policy. The “Last updated” date will change when we do. If a change is material, we will provide a more prominent notice where appropriate.